Terms & Conditions

1. INTRODUCTION

Welcome to Tender 9, a digital platform operated and owned by T9 Digital Solutions Private Limited (“the Company”, “we”, “us”, or “our”).
These Terms and Conditions (“Terms”) govern your access to and use of our website, services, applications, and other platforms (collectively referred to as the “Platform”).

By accessing or using Tender 9, you (“User”, “you”, or “your”) agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Platform.

2. ELIGIBILITY

By using Tender 9, you represent that:

  • You are at least 18 years old or have reached the age of majority as per your jurisdiction.

  • You are competent to enter into a legally binding agreement as defined under the Indian Contract Act, 1872.

  • You are accessing the Platform for legitimate purposes in accordance with applicable laws.

3. ACCEPTANCE OF TERMS

Your use of Tender 9 constitutes your acceptance of these Terms, as well as our Privacy Policy and any other policies or guidelines posted on our website.
We reserve the right to modify, update, or replace any part of these Terms at any time. Continued use of the Platform after such changes constitutes your acceptance of the revised Terms.

4. SERVICES OFFERED

Tender 9 provides users access to information related to:

  • Public and private tenders and procurement opportunities

  • Subscription-based tender data and notifications

  • Analytical tools, alerts, and reports related to tenders

  • Other related business services as may be introduced periodically

Tender 9 reserves the right to modify, suspend, or discontinue any part of its services at any time without prior notice.

5. USER ACCOUNT REGISTRATION

To access certain features, you may need to register for an account on Tender 9.

By registering, you agree to:

  • Provide accurate, current, and complete information.

  • Keep your login credentials confidential and secure.

  • Notify Tender 9 immediately of any unauthorized use of your account.

You are solely responsible for all activities conducted under your account.

Tender 9 shall not be liable for any loss or damage resulting from unauthorized access to your account due to your failure to maintain confidentiality.

6. SUBSCRIPTION, FEES, AND PAYMENTS

  • Certain services on Tender 9 may be provided on a subscription or paid basis.

  • All payments must be made using approved payment methods displayed on the Platform.

  • Subscription fees are non-refundable once payment has been successfully processed unless required by applicable law.

  • Tender 9 reserves the right to revise prices, plans, or features at any time with prior notice.

7. USER OBLIGATIONS

When using Tender 9, you agree not to:

  • Use the Platform for unlawful, fraudulent, or malicious purposes.

  • Post, upload, or transmit any content that is defamatory, obscene, or violates third-party rights.

  • Attempt to hack, reverse-engineer, or disrupt the Platform or its services.

  • Impersonate another individual or misrepresent your affiliation with any organization.

  • Copy, scrape, or distribute Tender 9’s content or data for commercial purposes without written consent.

8. CONTENT AND INTELLECTUAL PROPERTY

All intellectual property rights in the Tender 9 Platform, including but not limited to text, graphics, software, data, trademarks, and logos, are the exclusive property of T9 Digital Solutions Pvt. Ltd.

You are granted a limited, non-exclusive, non-transferable right to access and use the Platform for lawful purposes.

You may not copy, reproduce, modify, republish, distribute, or create derivative works from any content without prior written authorization from Tender 9.

9. THIRD-PARTY LINKS AND SERVICES

The Platform may contain links to third-party websites, products, or services for convenience.
Tender 9 does not endorse or take responsibility for any content, privacy policies, or practices of third-party sites.
Users are advised to review the terms and privacy policies of such sites before engaging with them.

10. DISCLAIMER OF WARRANTIES

The Platform and all related services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Tender 9 does not warrant that:

  • The Platform will be error-free, secure, or uninterrupted.

  • The information available will always be accurate or complete.

  • Any defects will be corrected immediately.

Users agree to use Tender 9 at their own risk.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Tender 9, its directors, officers, employees, or affiliates shall not be liable for:

  • Any indirect, incidental, consequential, or punitive damages arising from your use of the Platform.

  • Any loss of profits, data, goodwill, or reputation.

  • Unauthorized access or alteration of your transmissions or data.

Tender 9’s total liability for any claims shall not exceed the amount paid (if any) by the user during the six months preceding the event giving rise to the claim.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Tender 9 and its affiliates from and against any claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your breach of these Terms.

  • Your violation of any law or third-party rights.

  • Your misuse of the Platform.

13. TERMINATION

Tender 9 reserves the right to suspend or terminate your account without prior notice if:

  • You violate these Terms or any applicable law.

  • Your activities are found to be fraudulent, abusive, or harmful to the Platform.

  • Required by legal or regulatory authorities.

Upon termination, your right to access the Platform will immediately cease.

14. GOVERNING LAW AND JURISDICTION

These Terms are governed by and construed in accordance with the laws of India.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

15. FORCE MAJEURE

Tender 9 shall not be held liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, war, strikes, or government actions.

16. CHANGES TO TERMS

Tender 9 reserves the right to modify or update these Terms at any time. Any changes will be effective upon posting on the Platform.
You are encouraged to review these Terms periodically for updates.

17. CONTACT INFORMATION

For any questions, concerns, or grievances related to these Terms, please contact:

Tender 9 (T9 Digital Solutions Pvt. Ltd.)
📍 Company Address
📧 Email: support@tender9.in
☎ Phone: +91-99999-99999

18. GRIEVANCE OFFICER

In compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, Tender 9 has appointed a Grievance Officer:

Mr. Arjun Mehta
📧 Email: privacy@tender9.in
📍 Address: Company Address

All grievances will be acknowledged within 24 hours and resolved within 30 days.

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and other applicable policies, constitute the entire agreement between you and Tender 9 regarding your use of the Platform and supersede all prior agreements or understandings.

20. SEVERABILITY

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full effect.

21. NO WAIVER

Failure or delay by Tender 9 to enforce any term of these Terms shall not constitute a waiver of such right.

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